RETURN POLICY FOR ALL PRODUCTS AND LINGERIE

Due to the highly intimate nature of our products, Boudoir Essentials can NOT accept returns on any merchandise. ALL SALES ARE FINAL. This applies to items in all categories, including but not limited to toys, massagers, and lingerie. 

DEFECTIVE products may be EXCHANGED solely at the discretion of Boudoir Essentials Management, within 10 business days of placing order, and MUST be accompanied by a RETURN AUTHORIZATION NUMBER.  Returns without authorization will be refused.  Please contact customer service at custsvc@boudoiressentials.com or by phone at (877) 4BE-TOYS. Original shipping and/or gift wrapping costs will not be returned.

SPECIAL NOTE ON MASSAGERS: Most battery operated items considered defective will purr like a kitten if the batteries are properly installed. Please read the directions that came with your new product to make sure you're getting the best use of your new toy.

SPECIAL NOTE ON LINGERIE: Laws prohibit the return of "Intimate Wear" once it has been worn.  Please refer to the individual manufacturer's sizing chart and carefully make your selection.   In addition, Management approved returns that smell of perfumes or smoke or have been exposed to animals and pet hair will not be accepted for return.

Send your original Boudoir Essentials receipt with the Authorization Number to:
Boudoir Essentials
981 Hwy 98, Suite 3 #277
Destin, FL 32541

Returns/exchanges on any California Exotics product may be handled through Vibetronics.com. Returns/exchanges on any Topco product may be handled through USA Plastics. Returns/exchanges on any Doc Johnson product may be handled through the Doc Johnson website.